The epic rise of complaint Karens

What does the term ‘complaint Karens’ mean? Rude, obnoxious, insufferable, attention-monger, loves to make a scene. Absolutely pain in the (you guessed it right). If you Google the specific definition of the word Karen, here’s what you get:

Ka.ren
Noun

1. a member of the indigenous people of eastern Myanmar and western Thailand.
2. the language of the people of Karen, probably Sino-Tibetan.

Adjective

1. of or pertaining to the Karen people or their language

Alas! That’s not the first result or the meaning people are looking for anymore. Karen is not the urban legend found on every corner. It refers to middle-aged women who flaunt their privilege to get their way in society. Simple words like “I want to speak to the manager” have become a nightmare when it comes to Karen’s in the wild. From show business and social media influencers to merchandise makers, everyone has cashed in on this Karen calling. According to one source, Karen is a female name of Danish origin, shortened from Katherine. It means ‘pure’ pointing to the innocent and loving childlike nature.

However, if you have ever encountered a Karen, you know how far the name has fallen from its origins. Their intentions are anything but pure and everything but innocent. So much so, that Internet users around the world consume content exposing and criticising these women for their controversial and racist behaviours. And while it started as an American women phenomenon on social media, the racially inclusive community of Karens is now on the rise. What an irony!

Origin of Karen

The original term was first used in 1833 while referring to the Indigenous people of eastern Myanmar and western Thailand. However, the “Karen” meme shot to fame in 2016 as a hilarious takedown of everyday prejudice faced by people of colour, particularly Black Americans. With smartphones in every pocket, filming these entitled outbursts became a breeze, and social media served as the perfect platform to expose them. The name “Karen” became synonymous with these privileged outbursts, a sassy way to call out bad behaviour.

Now, there are social media pages dedicated to Karen confrontations. It ranges from complaining about killing animals while holding a chicken to teaching others how to raise a gender-neutral baby. The list of Karen’s problems and complaints is endless and devoid of logic.

Karen business

Karen’s popularity has grown like a mighty oak. There are various merchandise available with creative designs along with slogans and witty remarks, all based on Karen. T-Shirts, posters, and mugs are quite famous, however, you can also get personalised bags, magnets, buttons, badges, and so much more, in this new category of Karen merch.

Karen for hire

While Karens are famous for ‘talking to the manager’, there are times that one genuinely needs to speak with the manager in order to get their business straight. And, not always does one get the best deal out of these talks. Well, if you are feeling defeated by robotic phone menus and dead-end customer service emails, worry not. You can now unleash your inner “Karen” and avoid the awkwardness. Karens for Hire offers an ingenious service that takes the stress out of complaining by providing professional “Karens” to fight your battles. Whether it’s a mind-boggling cell phone bill or a frustrating runaround from your insurance company, Karens for Hire handles it all. Airbnb refunds, flight refunds and delays, Karen has got your back!

A fan following

On Amazon, there is a listing called ‘Karen’s Complaint Journal’. The bio for it reads: Be like Karen from the Karen memes with this witty complaints journal. Channel your inner Karen with this tongue-in-cheek Karen’s complaint journal. While this is a comic listing, there are certain Karen support groups that condone and applaud Karen’s for their service to the society. Apart from this worshipping fan following, there are others who follow Karen’s every movement for pure comic validity. This has built quite a cult following for all Karens around the world.

How to deal with a Karen

Taming a Karen is an art that not everyone can master. But you can always try with these pointers. Here’s a Customer Service Pro’s Guide for you to deal with all the Karens around you so that you can turn your frown upside down even while dealing with this nightmare. Here’s how to outmanoeuvre a Karen and find a solution that works for everyone:

Stay cool, stay calm. A Karen can sense your fear

Breathe, listen attentively, and acknowledge their frustrations. Even if you disagree, show them you’re there to hear them out.

Find the right solution, think on your feet

Apologise sincerely and focus on fixing the problem. Offer options and show them you’re committed to making things right.

Deal only in facts, don’t try to bluff the master player

Not able to meet their demands? Explain calmly and factually as to why so. Avoid getting emotional; it will only escalate the situation.

Cover all your bases and leave no loopholes

Keep clear communication and document everything. By keeping a record of all the developments, you’ll not only be able to protect yourself but resolve the issue faster.

Know your rights and rules

Empower yourself with knowledge. Research customer rights and don’t hesitate to seek legal advice if needed. There are also plenty of free resources online.

Now that you know your Karens, it’s time to stop being scared and start utilising their talents where they are most required. Like they say, when life gives you lemons, make a lemonade, squeeze the peel in the eye of your rivals, dry the peels and make a potpourri; basically enjoy the lemons. When the outlook is sunny, even Karen can’t get you down on the gloomiest day in London! That’s my two cents on the rise of Karens. So, go out there and have fun outmanoeuvring the master manipulators of Mother Nature.

Article by: Gauri D.